ICRTouch, the complete solution for fast food outlets and quick service restaurants (QSR). Includes EPoS systems, interactive self service stations, digital signage, delivery driver management and online ordering. A complete package that allows you to take, process and deliver orders quickly and efficiently.
ICRTouch software is simple for staff to learn. We design our products so that new or temporary staff can quickly operate with minimal training.
Add a TouchTakeaway webshop to capture the online market at an affordable price with no transaction fees or commission.
Fast till operations, order collection screens, online ordering and self service all keep queues to a minimum.
An online presence created for you with your branding extends your market to digital users. A fast and efficient website with an intuitive and clean layout will keep customer satisfaction high, combined with an easy step through process means that users can select exactly what they want with little fuss using any web-enabled computer, tablet or smartphone.
Prompt for up-selling by adding quantity or upgrade options alongside products.
Print orders in multiple languages in the kitchen for staff with different primary languages.
Give regulars a little something for coming back, or offer codes for a discount when ordering online.
TouchTakeaway also integrates seamlessly with your EPoS and back-office software. All sales are recorded in real-time and are pushed through to your TouchPoint till like a standard in-store transaction. When the order is paid, the sale is also sent to TouchOffice Web.
ICRTouch EFT solutions are fast and reliable. In-store customers can pay to their convenience via credit/debit cards, contactless or online payment methods.
For TouchTakeaway online orders, customers can pay via credit/debit card, Paypal or cash on collection (optional).
TouchMenu syncs with your TouchPoint EPoS system to display a live digital menu or specials board that is always up-to-date. It lets customers know what's on the menu, what the price is and whets their appetite. Make changes on the go or let TouchPoint automatically remove items that are out of stock.
When orders are placed CollectionPoint displays 'open' orders on a screen or monitor. Customers can take a seat and keep an eye on their order's progress in the queue. When the meal is ready for collection, the CollectionPoint can prompt the customer to approach the counter.
Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff. Self Service can be used on kiosks, table-mounted pads or drive through screens.
Orders from the ICRTouch till system can be allocated to available delivery drivers, including customer name, order details, address, directions and payment information. Drivers can login to the system as they return to become available for further orders.
The TouchTakeaway Commander app brings TouchTakeaway to the hands of businesses who are not ready to take on a fully featured EPoS solution. Another way for users to manage their TouchTakeaway orders, the application can be loaded onto a low-cost tablet to allow management of orders as they arrive. This solution allows the business owner to quickly view, progress, complete, and even reject orders, directly from the application’s interface.